Frequently Asked Questions

  • Please send your inquiry to studio@mneme.co

  • Yes, please email studio@mneme.co to work together.

  • WE OFFER A 15% TRADE DISCOUNT ON OUR PRODUCTION COLLECTIONS TO QUALIFIED BUYERS IN THE DESIGN AND ARCHITECTURE FIELD.

  • YOUR ITEM WILL BE READY TO SHIP WITHIN THE LEAD TIME SPECIFIED. LEAD TIMES BEGIN WITH RECEIPT OF A 50% NON-REFUNDABLE DEPOSIT. FINISHED PIECES WILL SHIP WHEN YOUR ORDER IS PAID IN FULL.

  • DUE TO THE HAND-MADE NATURE OF OUR PRODUCT, WE ARE NOT ABLE TO ACCEPT RETURNS.

  • Bronze

    Bronze PATINAS ARE UNLACQUERED AND HAND-SEALED WITH A LIGHT LAYER OF WAX. DUST GENTLY WITH A DUSTER OR SOFT RAG. DO NOT USE Bronze CLEANERS AS THEY WILL REMOVE THE PATINA.

    GLASS

    FOR CLEAR GLASS, WIPE GENTLY WITH A MILD GLASS CLEANER. FOR FROSTED OR ETCHED GLASS, DUST GENTLY WITH A DUSTER OR SOFT RAG. DO NOT SCRUB FROSTED GLASS ORBS OR PLACE ANY GLASS COMPONENTS IN THE DISHWASHER.

  • Please contact us at studio@mneme.co